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Effective Date: January 15, 2022
1. Overview

Thanks for visiting chicyea.com!

This Privacy Policy ("Policy") explains your personal data when you log on to this website or use other services provided by the operator of this website (including any written or electronic communications and purchases (the "Services")). How it is collected, used, shared and processed, and your rights and choices in relation to the above information.

Before connecting to or using the services of chicyea.com (hereinafter referred to as "website"), please read the company's terms and conditions and this policy. IF YOU CANNOT AGREE TO THIS POLICY OR THE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OR USE OUR SERVICES. Your use or continued use of our services constitutes your acceptance of the terms and conditions and privacy policy on the website you are using.

2. Collect Personal Information

Chicyea respects the privacy of our users, and we are committed to protecting that privacy by strictly adhering to this policy. To provide better operational services, we will collect and use your personal information.

Personal information means any data relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be directly or indirectly identified, in particular by reference to an identifier such as name, identification numbers, location data. Personal data does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you, whether combined with other information or otherwise.

We collect your personal data and use it to support various activities or business purposes. The types and purposes of personal data we collect are listed below:

2.1 Information provided by registration includes information when requesting a newsletter, registering to use our website, or subscribing to our services. For example, we record your name, address, email address, date of birth and telephone number.

2.2 If you make a purchase, you will need to provide financial information or payment account information.

2.3 We will record details of your transactions with this website, such as order information, return and refund details, gift card numbers, etc.

2.4 If you contact us by telephone, email or other written means, we may keep a record of that communication.

2.5 We may collect detailed information about your visit to our website, such as browsing data, usage data and preferences.

2.6 We may collect your computer information, including your IP address, operating system information, browser type, account setting information, cookie information, etc.

3. Personal Information Use

We may use your information to study overall demographics, behaviors and interests. This will allow us to adapt better the website and its applications to the various needs and desires of our visitors by:

3.1 Create a member profile for you to help us provide a more personalized service that suits your preferences.

3.2 To provide, improve and develop our products and services. This may include the use of personal data for purposes such as completing the shopping process, improving the user experience, data analysis, research and auditing. Such processing is based on your prior express consent or our legitimate interest in providing products and services. We encourage you to read the Privacy Policy rules carefully before participating in the event. If you no longer agree to the above services, please contact us to opt-out.

3.3 Completion or Processing of Orders. This includes processing payment and return requests, as well as keeping you informed of order status and delivery logistics.

3.4 To provide service-related communications. We may also use your personal data to process and respond to your requests when you contact us.

3.5 Provide targeted advertising and services. With your express prior consent, we may use your personal data to provide you with information, products or services that we think may be of interest to you on our products and services, third-party websites and applications. If you no longer agree to the above services provided by us, please contact us to opt-out or choose "unsubscribe."

4. Information disclosure

In order to provide or improve our products, services and advertising, we provide certain personal data to our strategic partners who work with us to provide our products and services or to help us market to our customers. This website will not disclose your information to third parties except in the following cases.

4.1 We share personal data with contractors, service providers and other third-party companies that we use to support our business. These companies are obligated to protect your data, and we are committed to ensuring that third-party service providers only use your information for the scope of their services.

4.2 We may share personal data with internal companies, affiliates and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any part of our business, including in connection with any bankruptcy or similar proceeding, the Company may transfer any and all Personal Data Transfer to relevant third parties.

4.3 Uphold laws and regulations. It may be necessary for us to disclose personal data in response to the law, legal process, litigation, or requests from public and governmental authorities residing in or outside the country. We may also disclose personal data if we believe it is necessary or appropriate for purposes of national security, law enforcement or other public concerns.

If we believe disclosure of personal data is reasonably necessary to protect our rights and property, our business or users, to prevent fraud and reduce credit risk.

5. Cookies

To enrich and improve your online experience, Chicyea uses "cookies", similar technologies and services provided by others, to display personalized content, appropriate advertising and to store your preferences on your computer.

A cookie is a small piece of data that our website stores on your computer or mobile device. For example, by personalizing content, serving and measuring ads, understanding user behavior, and providing a safer experience. You can delete or reject cookies using your browser or device settings, but doing so may affect your ability to use our products and services.

5.1 Types of Cookies

5.1.1 Strictly Necessary Cookies. These cookies are essential to provide you with essential services on our website, such as accessing or purchasing.

5.1.2 Performance cookies. This type collects anonymous information about how people use the website, this data is combined with other users and we use this data to improve and optimize our services.

5.1.3 Functional Cookies. These cookies may remember your choices, etc., so that we can tailor our services to you, providing you with enhanced functionality and personalization.

5.1.4 Advertising or targeting cookies. These cookies collect information about your browsing habits to make advertising more personal. They may remember websites you have visited and share them with third parties, such as ad serving.

5.2 Third-party cookies

You may also encounter cookies placed by third parties on our website. We may also allow third parties to place cookies on our website to track information about your online activities and across third-party websites or online services, including to deliver targeted advertising to you based on such information. Please check their privacy policies to find out how third-parties use cookies.

5.3 Control and cancellation of cookies

You can change your browser settings to prevent cookies from being stored on your computer or mobile device without your express consent. If you choose to reject cookies, as described above, you may not be able to use certain features of our website and services. By continuing to browse our site without changing your cookie settings, you hereby acknowledge and agree to Chicyea's use of cookies. 

6. Third Party Data

Our website may contain links to our partner network, advertisers and other third-party websites. Please note that these sites have their own privacy policies, please review these privacy policies before submitting any personal data to these sites. We are not responsible for personal data breaches caused by these third-party websites.

7. Your rights

We take your concerns about personal information very seriously and will take reasonable steps to ensure that your personal information is accurate, complete and secure. Based on the protection of your privacy, you have the following rights:

7.1 You may access the relevant personal data.

7.2 You have the right to rectify or delete inaccurate personal data about you. We will first take reasonable steps to verify your identity before granting you access or taking any other action. This is important to protect your information.

7.3 You have the right to request personal data about you from us.

8. Information Security

We use reasonable technical, administrative and physical security measures designed to protect and help prevent unauthorized access to your data and to use the data we collect properly. All information you provide to us is stored on secure servers and any payment transactions will be encrypted. Once we receive your information, we will use strict procedures and security features to prevent unauthorized access. If we give you (or where you choose) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.

Unfortunately, the transmission of information over the Internet is not completely secure. While we will do our best to protect your personal data, we cannot guarantee the security of the data you transmit to our website and any transmission is at your own risk.

9. Protection of minors

Our Services are not directed to children under the age of 16 or minors (as defined by applicable national law), and we do not knowingly collect personally identifiable information from children. If you are underage, please do not provide us with any personal information. If a minor provides us with personal data without the consent of the parent or guardian, the parent or guardian should immediately contact us to delete the data. Before deleting any material, we may require proof of identification to prevent malicious deletion of the material. If we discover that minors have provided us with personal information, we will delete this information immediately and will not disclose this information to third parties.

10. Notice of Change

Any future changes we may make to the Privacy Policy will be posted on this page. Please check this page from time to time to ensure you are aware of any changes to our Privacy Policy. Your continued use of this site will be deemed your acceptance of any changes to our Privacy and Cookies Policy.

11. Contact information

If you have any questions, please contact usservice@chicyea.com

 

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